Web-based collaboration software for bug tracking, change management, support, and help desk.

NetResults Tracker for Bug Tracking, Defect Tracking, and

Enhancement Request Tracking

NetResults Tracker is a powerful, easy-to-use web-based collaboration tool to help companies track business issues and automatically manage them through to resolution. See how NetResults Tracker can help your company.

Guided Tour

See how Tracker can be used as a Bug/Defect Tracking application in Product Development or Web Site Development environments.

Try Tracker for FREE

The Problem

All businesses have issues that need to be tracked and managed to resolution.  In software and hardware development, for example, issues such as bugs and enhancement requests need to be tracked and managed.  Resolution of these issues require the coordination of multiple individuals within and perhaps even outside the company.  

NetResults Tracker Solution

NetResults Tracker can be used by all team members to coordinate their work, and to make sure that reported bugs and enhancement requests won't get forgotten.  For example,

  • QA Engineers, Development Engineers, Customer Support can report bugs.  Marketing, Product Managers can file enhancement requests.
  • The built-in workflow of Tracker would automatically route these issues (bugs and enhancement requests) to the appropriate engineers to get them implemented, and to the QA Engineers for testing.
  • The engineers can make attachments to the bug records and associate bug records to the files in the source code control system.
  • Managers can obtain status, reports, charts and graphs showing trends and problem areas.  Issues that are not taken care of in time will automatically be escalated.
  • Everyone involved can obtain status, automatic notification, reports, and charts and graphs; and share knowledge and information.
  • The clients and partners can report problems directly, and obtain status, notification, etc. in a “self-service” manner.

NetResults Tracker Advantage

Tracker thus delivers up-to-the-minute project information and status to team members everywhere to foster better communication and collaboration, and automatically manages these issues to resolution.  As a result, it increases productivity, improves the quality of products, and increases customer satisfactions.

Contact Sales

Contact our Sales staff to assist you with your questions regarding product features, pricing, and more.

Try Tracker for FREE

  • Take a quick Guided Tour.
  • Get a Custom Demo over the Internet from one of our engineers.
  • Sign up for your Personal Live Trial.  No software to install.  We create a workgroup with admin access on our servers for your exclusive use.  All you need is a web browser.

Service or Software

NetResults Tracker is available as a hosted solution (software-as-a-service) or packaged software (for you to install on your server).



NetResults Tracker (also called NRTracker) is a web-based collaboration software for bug tracking, defect tracking, issue tracking, change management, workflow management, process management, knowledge base, help desk, and automated support portal.


NetResults Tracker is available as a hosted solution (Software-as-a-Service (SaaS)) or as a packaged software.