NetResults


Tracker

Web-based collaboration software for bug tracking, change management, support, and help desk.

NetResults Tracker Packaged Software

Software Updates and Support (Maintenance) Renewal Order

To renew your NetResults Tracker Software Updates and Support (SUS) subscription, please fill out this order form, and press Place Renewal Order button at the bottom of this page.

If your SUS subscription expired more than six months ago, you must use the version upgrade order form (renewal is no longer an option).

All orders will be reviewed by our Sales staff prior to entering the actual order or charging to the credit card. You can also fax or mail in this order form.

Fields marked * are required.

1. Provide Company Information

* Company Name:
* Address Line 1:
Address Line 2:
* City:
State / Province / Region:
* Zip / Postal Code:
* Country:

2. Provide Purchase Contact Information

* Full Name:
* Email Address:
Please double check this email address. Order information will be sent to this email address. Your privacy is important to us. We do not sell or rent your email address.
* Phone:
Fax:

3. Provide Technical Contact Information (if different from Purchase Contact above)

Full Name:
Email Address:
Phone:
Fax:

4. Provide Licenses Information

Which Edition of Software?
NRT-EE : NetResults Tracker Enterprise Edition
NRT-SE : NetResults Tracker Standard Edition
SOFTWARE UPDATES & SUPPORT (SUS) RENEWAL ** QUANTITY PRICE (USD)
NetResults Tracker Named (Static) Licenses
(Over 999 licenses, please contact Sales. After entering the Quantity, please press TAB key to see the Price.)
NetResults Tracker Floating Licenses
(Over 999 licenses, please contact Sales. After entering the Quantity, please press TAB key to see the Price.)
NetResults Tracker Restricted (External Customer) Licenses
(Over 999 licenses, please contact Sales. After entering the Quantity, please press TAB key to see the Price.)
Submit via Web for unlicensed external customers
(per installation)
Included for free with NRT-EE
Submit via Email
(per installation)
Knowledge Base
(per installation)
NetResults Tracker Open API
Software Development Kit (SDK) Client Licenses
(Over 5 client licenses, please contact Sales)
  Subtotal:
REINSTATEMENT FEE    
Software Updates & Support (SUS) renewal subscription reinstatement fee. This box must be checked if your SUS expired more than 30 days ago.
Reinstatement fee is 25% of the renewal subtotal price or $250.00 (whichever is higher).
OPTIONS    
Phone Support
5-incidents ($325.00) or 10-incidents ($500.00)
SUS CREDIT / ADJUSTMENT (if any)    
-
TOTAL PRICE (in USD)  

** For an installation to receive software updates or support, the Software Updates and Support (SUS) subscriptions of all the licenses must be current. Thus, you need to include all your licenses. To check the number of licenses you have, run the "NetResults Tracker License Manager" by clicking "Start > Program Files > NetResults Tracker > Tracker License Manager" on your web server where NetResults Tracker is installed.

Prices subject to change without notice. All amounts stated in U.S. Dollars.

5. Provide Payment Information

All orders will be reviewed by our Sales staff prior to charging to the credit card.
Credit Card Type:
Card Holder's Full Name:
Credit Card Number:
Card Expiration Date:
(In mm/yyyy format) 
Credit Card Address:
Address to which Credit Card statement is sent, if different from the Company Address above.
Please include Zip / Postal Code here.
This option is for U.S. corporate customers. Subject to credit approval. Please remember to fax a copy of your Purchase Order.
Purchase Order Number:
NetResults will email you wire transfer instructions for your payment. Product will be shipped when payment is received.

6. Provide Comments or Questions (if any)

Comments / Questions:
Please limit the comments to 1000 characters.

7. Place Maintenance Renewal Order

Click the button above to place this renewal order now. All orders will be reviewed by our Sales staff prior to entering the actual order or charging to the credit card.
 

NRT-EE vs NRT-SE

NetResults Tracker Enterprise Edition (NRT-EE) is designed for enterprise users. It includes all the features of NetResults Tracker Standard Edition (NRT-SE); in addition, it offers enterprise features such as discussions, and alerts & escalations.

Contact Sales

Contact our Sales staff to assist you with your questions regarding product features, pricing, and more.

 

 


NetResults Tracker (also called NRTracker) is a web-based collaboration software for bug tracking, defect tracking, issue tracking, change management, workflow management, process management, knowledge base, help desk, and automated support portal.

 

NetResults Tracker is available as a hosted solution (Software-as-a-Service (SaaS)) or as a packaged software.