News & Resources for Customers
The latest version of NetResults Tracker™ is version 6.
With this release, ProblemTracker is changing its name to NetResults Tracker to more accurately reflect the broad range of applications that it has been serving.
If your Software Updates and Support (SUS) is current, you are eligible to update to this version for free.
You can use the online SUS renewal order form to renew your Software Updates and Support. Contact NetResults if you are not sure whether your SUS is current.
If you are still running an earlier release, please see what we have added since then and whether you are eligible for a free update to a newer version.
Applications for NetResults Tracker
Tracker is used for many different applications, including bug tracking, defect tracking, issue tracking, quality assurance (QA), change control, process management, knowledge base, automated customer support, help desk, and Sarbanes-Oxley (SOX) compliance management.
Introduce Tracker to the other departments in your company, and we will offer each a special discount on the next purchase.
Technical Contact
If the NetResults Tracker technical contact person at your organization has changed recently, please send the new contact information to support@nrtracker.com.
Stay Informed
To receive email notification of new Tracker releases, please sign up for NetResults Tracker Release Announcements.